Services

Firefly has delivered more than 9 000 systems worldwide and our systems have an average useful life of 15-20 years. To maintain the Firefly system's initial performance and high quality standards over time there is a need for continuous professional maintenance and support.

Firefly provides customised services with a focus on system reliability and customer satisfaction.
We offer a wide range of services ranging from tailored maintenance contracts and spare parts to remote monitoring and technical support.

A Firefly system is easy to install. It always contains comprehensive documentation including instructions as to where to install the components within the process. Most customers prefer to have one of our competent service engineers on site prior to start-up to commission the system and to educate the operators.

Technical support

No matter where in the world you are located, or what kind of question you have regarding your Firefly system, the answer is not far away.

Our team of experienced service engineers will be pleased to help you both by phone or e-mail.

Technical Support:

Monday - Thursday from 8:00 until 17:00 CET. (June - August from 8:00 until 16:30 CET)

Friday from 8:00 until 15:30 CET. (June - August from 8:00 until 15:00 CET)

 

Contact details:

Phone: +46 (0) 8 449 25 20

E-Mail: servicesupport@firefly.se

  • VdS
  • AR04
  • 011014
  • cert-swe
  • Ex
  • IEC
  • AAA